Global Coffee and Tea Company Improves Quality Operations with STARLIMS

With products in over 100 countries, multiple operating facilities, and an expanding product portfolio, streamlined quality operations and faster time-to-market were critical for this leading coffee and tea company.

BUSINESS CHALLENGES

Manual processes, measurement errors, and poor document collection and storage were costing the company time, resources, and money.

Constant retesting meant more personnel, reagents and consumables, and equipment time were needed, while issues with managing test results and reports led to delays in turnaround time.

WHY THE COMPANY CHOSE STARLIMS

STARLIMS exceeded the company’s expectations and outperformed other vendors across traceability, ease-of-use, cloud security, and functionality. The company selected STARLIMS’ fully managed cloud hosting services, as well as the LIMS, Scientific Data Management System (SDMS), Advanced Analytics, and Mobility components within the STARLIMS Quality Manufacturing Informatics Platform to help them efficiently manage quality operations and drive business growth.

“It helps to create and use a singular type of wording format between cross-category teams, which creates ease in understanding when you are new.”

Sensory and Consumer Science Team